This script downloads all computer inventory records from a Jamf Pro server.
For more details, please see below the jump. To help with this task, a script has been developed to identify and delete unwanted duplicates. So what to do with these duplicate records? My recommendation is to delete them from your Jamf Pro server when you find them, especially if you do a lot of work using the API. These VMs will likewise have separate Hardware UDIDs associated with them.
MacOS virtual machines set up by Parallels Desktop and other Parallels hypervisor products use the same serial number as the Mac which is running the Parallels hypervisor software.
A UDID not found in other inventory records. The same serial number listed in as an existing inventory record. When enrolling a device into Jamf Pro, it is possible for a new inventory record to be set up if a device has: However, both the old and new logic boards have separate Unique Device Identifiers (UDID) associated with them. When you send a Mac out for repair and the logic board is replaced as part of the repair, the Mac’s existing serial number is flashed onto the replacement logic board. This made it difficult to work with this serial number using the API because Jamf Pro Classic API calls may fail if we’re referencing the serial number in the API call and more than one inventory record exists with that serial number.įirst off, how can this happen? Aren’t serial numbers supposed to be unique? They are, but there’s two instances where serial numbers may unfortunately be associated with more than one Mac. 
I recently saw an issue where several computers in Jamf Pro were showing up with the same serial number listed in their inventory records.
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